Shipping policy
WILDCOLORZ Shipping Policy
Last Updated: November 2025
This policy outlines our processing, shipping times, and tax handling for your WILDCOLORZ order.
Our Location and Fulfillment Speed
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Shipping Hub: All orders are packaged and dispatched from our facility in Etobicoke, Ontario, Canada.
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Fulfillment Goal: We aim to process and fulfill all orders within 1–2 business days (Monday to Friday, excluding holidays).
1. Processing and Fulfillment Time
| Scenario | Fulfillment Time | Note |
| Standard Orders | 1–2 Business Days | Our goal for all in-stock items. |
| High Volume/Holidays | 2–4 Business Days | Expect minor delays during peak times (e.g., Canadian holidays). |
2. Shipping Couriers and Delivery Estimates
We primarily use Chit Chats, which partners with national carriers (like USPS for the US) to offer reliable tracking and cost savings.
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Note: Delivery times are estimates (in business days) and are not guaranteed. Times can be impacted by customs processing.
| Destination | Carrier Handled By | Estimated Delivery Time |
| Canada | Canada Post / Others | 2–8 Business Days |
| United States | USPS / Others | 2–6 Business Days (Often faster to major cities) |
| Australia & New Zealand | Local Postal Carrier via International Tracked | 6–20 Business Days |
| EU | Local Postal Carriers |
5–12 Business Days |
3. Duties, Taxes, and Import Fees (Critical Information)
Your order may be subject to different taxes and fees depending on the destination.
| Destination | Import Duty/Tariff | Sales Tax (VAT/GST/PST) |
| Canada (Domestic) | None. | Collected at checkout (GST/HST/PST). |
| Australia / New Zealand | No sales Tax or duties | No Tax as of now. |
| Future EU/UK (IOSS/VAT) | Paid by Us | Paid by Us. No charge to Customer |
| United States | N/A | Not Collection As of now. |
Your shipping total is a DDP (Delivered Duty paid). WildColorz pays the duties tariffs on these items at no extra cost to customers.
4. Delays and Exceptions
Carrier Liability: Once we drop your package off at Chit Chats, delays caused by weather, natural events, global crises, or local postal service issues are outside of our control however We will still help you through such issues, just send Us a message.
Customer Error: We are not responsible for delays or losses due to incorrect or incomplete shipping addresses provided by the customer.
Backordered Items: If an item in your order is temporarily out of stock, we will notify you immediately. Backordered items may cause a 1–3 business day delay.
Note: Orders placed after Friday afternoon will be prepared over the weekend and dispatched by Sunday/Monday. We strive to get your stationery into your hands as fast as possible!
Contact Us
For urgent requests or any questions regarding shipping and tracking, please contact Us click here. We will get back to you as soon as possible.